Introduction

The Internet Website Privacy Policy explains how One Vision Credit Union uses information, how One Vision Credit Union keeps information private, what systems this affects, and in what circumstances information may be shared.

Information Collection and Usage

First and foremost, One Vision Credit Union does not gather, collect, or maintain any information about its members that can identify a member as an individual except for such services as the member makes information available. These services include One Vision’s online loan application service, online membership application service, online home banking, mobile apps, and electronic document processing. One Vision Credit Union gathers only information that is necessary to process the member’s request.

In other cases One Vision Credit Union collects general data about the users of One Vision Credit Union’s internet site for statistical purposes only. The data is viewed in aggregate and is not personally identifying. For example, One Vision Credit Union collects data on the day of the week and time of day that visitors are coming to the site. One Vision Credit Union also collects information on how long members are staying on the site and how many members are coming to the site each week. Additionally, One Vision Credit Union does not share any of this information with groups other than those that have specifically contracted or allied with for the purpose of improving the overall members experience on the website.

One Vision Credit Union may in some cases make individually identifying information available in the following circumstances:

• where ordered by a court or other legal body;
• where it is lawfully permitted or required;
• where there is an agreement to provide information under contracts to vendors and partners to make products and services available to One Vision Credit Union members; and
• where the member has requested or consents to the disclosure of information.

In those cases where One Vision Credit Union discloses information to outside vendors, the Credit Union requires that they use it for no purpose other than providing previously specified services to its members.

Internet Website Privacy Policy covers all services, products, and information on the One Vision Credit Union website and all servers that provide an Internet presence for One Vision Credit Union. More information about the limitations on liability for One Vision Credit Union, and all services provides, can be found by reading the Credit Union’s disclosures.

Mobile App Collected Information

We may collect information regarding your mobile device such as settings, unique device identifiers, information about your location, and analytical information that may assist with diagnostics and performance. For your convenience, you may be asked to grant permission to access to your mobile device’s geolocation data. This information may be collected when you use certain services that are dependent on your mobile device’s location (such as the location of an ATM or in store transactions).

Geolocation Tracking

The One Vision Credit Union app periodically collects, transmits, and uses geolocation information to enable features that prevent fraudulent card use and send alerts, but only if the End User expressly authorizes collection of such information. Geolocation information can be monitored on a continuous basis in the background only while the Solution is being used or not at all, depending on the End User’s selection. End Users can change their location permission at any time in their device settings.

Digital Wallet (Apple Pay, Google Pay, etc.) Terms and Conditions

The storage and usage of your One Vision Federal Credit Union credit card number and credentials corresponding to your credit card number in the mobile wallet are subject to the terms and conditions of the applicable cardholder and digital wallet agreements with One Vision Federal Credit Union, as in effect from time to time. Please contact One Vision Federal Credit Union for more information

How We Protect Your Personal Information

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

Contact Information

If you have any questions regarding this Privacy Policy, you may contact us via the information provided below:

One Vision Credit Union
PO Box 2007
Clarksville, IN 47131-2007
812-945-4600